How to Repair your Flagpole
Our flag poles work hard through rain and wind, sleet and snow, so sometimes after years of wear and tear the interlocking sleeve will need to be replaced.
BUT, good news, an interlocking sleeve replacement is included in your limited lifetime warranty when you purchase a Titan Flagpole.
Check out the video with repair instructions here on our YouTube channel!
You can download these step-by-step Pole Repair Directions PDF or keeping on scrollin’!
Step 1
Assemble your tools
Screwdrivers – star head; flat head and pliers
You will be working with aluminum screws throughout
Step 2
Gently remove screws from top ring; remove cap from top of pole; then remove the harnesses (they will slide off at this point)
Hint: leave the ball attached and it will be easier to pull out the top insert
Step 3
Your pole will now be bare
Step 4
Bottom of pole – gently remove screws that hold the insert in place
Step 5
Use pliers to pull out bottom insert
Alternatively – push the pole sections from the top and they will push out the insert
Step 6
Push the pole sections down from the top until the locking mechanism is exposed
This will reveal the sponge and the bottom part of the interlocking sleeve
If the first mechanism is fine, complete Step 7 in order to get to the next pole section, and repeat until the broken part is found
Step 7
With both flat head and star head screwdrivers, simultaneously and gently remove the post fasteners at base
Hint: helpful to have a second person to help hold the pole steady
If this section is the broken part, slip on the new locking sleeve and reassemble your pole. If going to another section, push pole through until next bottom interlocking sleeve is revealed and repeat step 7
Step 8 & 9
Generally both top and bottom of your interlocking sleeve will need replacement
At the top of the removed section of pole, push the pins in and pull out the top of the interlocking sleeve
HINT: this is where a second set of hands is EXTREMELY helpful!
Congratulations!
You’ve now taken apart your flagpole to find the damaged interlocking sleeve.
Replace damaged interlocking sleeves and reassemble your pole in reverse of the way you’ve removed everything. Imagine a video in reverse.
ALWAYS be GENTLE when working with the screws as they can strip easily.
4 Comments
It’s good to know that you will be using a screwdriver with a flat head, star head, and pliers. My husband was telling me about how he is planning on getting a flagpole to install in front of his office building in a couple of weeks, and he wants to make sure that he can know how to repair it if there are any problems. I’ll make sure to pass these tips along to him once he gets a flagpole!
My 25′ Titan Flag Pole was 8 years old. I sent an email on Canada Day as that was the day I realized the bottom section of my Flag Pole was not extended. The locking mechanism at the bottom had broken. Much to my shock I received a phone call from Ontario Flag Pole 15 minutes after I sent the email, and on Canada Day no less, advising what parts I needed, and that they would ship them out immediately, and at no cost! This is incredible customer service!! My parts arrived yesterday, and it was very simple to disassemble and reassemble the Flag Pole. and my Flag Pole is like new again. I also purchased the optional Flag Pole light which looks great! I would highly recommend Ontario Flag Pole and the Titan Telescopic Flag Pole.
Denis in Ottawa, Canada.
Thank you so much Denis for sharing this feedback. We’re sorry we didn’t see this and be able to acknowledge until now! Your words are appreciated. We aim to provide great customer service and it’s great to hear that it’s valued 🙂
Thanks for pointing out that a second person is needed when repairing a flagpole so that it will be steady when being handled. In my opinion, this type of process should only be done by professional so that the material will not get damaged further if they have already been bent or other issues arise. Also, those who are planning to get these kinds of products should make sure to choose the right material or metal that will be able to meet the type of climate or other types of elements available in your location.